Production hates you. The machines, the networks, the very users you hope to provide a service hate you. This is reality, and it makes production a hostile battle ground. In this talk Russ Miles, CEO of ChaosIQ, will talk about how to turn this pain to your advantage. Following on from his popular “Why don’t we learn?” talk it is now the time for the sequel. 

Through a sequence of case studies, personal stories and code examples (as well as guitar!?) Russ will share with you how sociotechnical systems like your DevOps teams improve through stress, turning this pain to their advantage through learning loops so that it is no longer about “how do we avoid the pain” but rather “how do I embrace and thrive on more”.